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Indoor protection, meet personalized privacy.

Protect any room from almost any angle with Indoor Cam, featuring 5MP HD image and two way audio

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Stay connected. Keep pets protected.

See, hear, and speak to your four-legged family members with VStarcam Security Cameras

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  • Unparalleled Video Quality

    Experience every detail in stunning 2.5K video. With 18x zoom, identify faces and read license plates effortlessly.

  • Award-winning design

    VStarcam products blend seamlessly with your home's style. Beautiful and practical, they fit perfectly into any décor.

  • Smart Alerts

    Receive instant notifications on your device, identifying whether a person, package, animal, or vehicle is detected at your home.

App support

O-KAM

Stay connected to your security devices and get instant notifications anywhere.See exactly what your camera record.

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Truly secure

Vstarcam protects everything. Including your privacy.

At our core, we prioritize your privacy with the same dedication we bring to safeguarding your physical security. Our commitment to protecting your personal data is unwavering, whether in the real world or online.

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24/7 Customer Support

"Access comprehensive support at our innovative Help Center.

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Контент, который можно свернуть

Free Shipping

Free shipping on orders over $34.99.

Support 24/7

We will reply within eight business hours.

Sales & Marketing

E-mail: support1@vstarcam.com

Contact: Manager Mike

Address : Room 302, Building G, Shengping Road, Huangfengling Industrial Zone, Luozhu Village, Luozhu Community, Shiyan Street, Bao'an District, Shenzhen,China.

30 Days Return

Simply return it within 30 days for an exchange.

Secure Payment

We ensure secure payment with PEV.

You can use PayPal and credit or debit cards to purchase VStarcam security products. Our secure online store accepts payments by:

  • PayPal
  • Credit card (Including Master, Visa, American Express (Amex) )

  • How to Pay with PayPal?


    PayPal is secure and efficient way for shopping online. It store your credict card and billing information in your PayPal account, thereby eliminating the need to enter your info again and agin in different stores. If you select PayPal as your method of payment on the payment page, you will be taken to PayPal website to input the transaction financial details. Once you confirm your payment in PayPal, you will be redirected back to Vstarcam.com

    Please note: All payments must be made online when placing your order. We do not have the ability to place an order on your behalf.

    When you reach the final billing page and submit your order, we will handle your order within 48 hours.

    If your payment was declined by Paypal, please contact PayPal directly.


    How to Pay with Credit Card?


    1) Select your shipping address or create a new one;

    2) Click "Continue to shipping" to comfirm shipping details.

    3) Click on "Continue to payment" and enter your card details to complet the order.

    4) Your payment will be processed and a receipt will be sent to your e-mail address.

    Vstarcam won't collect any of your card information when you shop with us. If you transaction fails, please contact your bank for details.


    About Foreign/International Transaction Fee


    In some cases, you may see an extra charge on your credit card statement called a Foreign Transaction Fee or International Transaction Fee, and the fee is charged by your credit card issuing bank, based on the terms in your credit card agreement. Vstarcam is NOT responsible for the fee.

    For more information about international transaction fees and how they apply to you, please review your credit card terms or contact your credit card issuing bank.


    Promotions and Discounts


    Can't use your discount code? Here's maybe why:

  • The code expired (we have limited-time offers)
  • You can only use one code at a time.
  • Double check your delivery--some codes only work with specific delivery options.
  • Check for typos.
  • Make sure the offer can be used for what you're purchasing.

  • Common Reasons for Payment Issues


    There are 7 common causes that would lead to payment failure issues. Please try the solutions below according to your own payment problems. If you still have problems on payment, please reach our VStarcam support team. Our support team is standing by 24/7 to solve your problems and get back to you soon.


    1. You may have inadvertently exceeded your credit card maximum sum limit.

    Solution: Please check your credit card account's maximum sum from your issue bank.


    2. The credit card number provided is invalid.

    Solution: Double check the credit card information you have entered.


    3. The credit card provided has expired or has insufficient funds.

    Solution: If this is the case, you should contact your bank for additional assistance.


    4. The payment has been declined by your credit card issue bank.

    Solution: You need to contact your credit card issue bank for assistance.


    5. The credit card provided has not been approved for recurring payment.

    Solution: For more information on why the payment has failed, please contact your bank or credit card companies and update your payment method accordingly.


    6. Your account is mistakenly considered as spam or fraud by your credit card issue bank.

    Solution: Please contact your issue bank to lift the misjudgment.


    7. The card issuer sees a charge that doesn't fit your normal spending patterns and blocks the transaction to protect you.

    Solution: You should contact your issue bank to solve this problem.


    If you have any problems on PayPal, please contact PayPal support team.